The key to success in tourism is "human resources"

business-1024x591 The key to success in tourism is "human resources"

Inbound is a relatively new field. Currently there is not much talent who has knowledge about inbound.

To meet the diversification of the needs of tourists including foreign tourists who are expected to increase gradually in the future, business areas that have never existed have emerged.
In order to expand and grow the inbound market, it is desirable to nurture talent who can produce inbound business with a foreign perspective.

Let's talk about 3 elements that constitute human resource development in detail.

table of contents

OJT(On the Job Training)

OJT (On the Job Training) is the most famous method of human resources development.
As its name suggests, education is done through the practice of business.
To be exact, we call "OJT" collectively as "Personnel training to be carried out at the workplace, mainly at the site."

Learning at the workplace is an effective training method regardless of generation.

In a survey in the United States, when asking "What is the most useful event" in a survey of businessmen who became executives, 70% replied "About work experience."
As much as that, it can be said that the experience on site has a big influence on human resource development.

By the way, OJT has programs, curriculumed OJT and something that is not.

OJT for fostering new people is often programmed, but it seems that OJT is not maintained well for mid-career recruitment.

Points to note about OJT:

However, OJT may become "nurturing human resources".

I often hear cases where employees in charge of education are about to follow, but they tend to be neglected.
In order to solve the problem of fostering due to OJT malfunction, we must also look at a different point of view from the conventional OJT.

Off-JT(Off the Jo Training)

Off-JT (Off the Jo Training) is a training place prepared other than business practice, that is, training.

A representative example is

  • Training to introduce new graduates
  • Management training training

Such as it will be mentioned.

Besides, at workplaces where professional knowledge is required, there are skill-up training, career planning support training, etc., but the companies that are conducting are limited.

Self-enlightenment

Self-enlightenment is to learn and improve skills by employees themselves without relying on the framework of education prepared by companies.
It is equivalent to taking an external seminar or reading a business book.

Many companies will provide cost and time assistance for self-development.

Summary

It is preferable to utilize these 3 elements and to efficiently develop human resources.

Human resource development should be done on a single day.

By all means refer to this article, please try to improve the efficiency and review of training.

Share this article: